Make sure you have a comprehensive hearing test.  Visit our section under services to know which test you should receive to diagnose your hearing and those tests required to fit hearing aids.

Ask the provider if you have wax in your ears.  If you have mild wax, it might not interfere with the test but if moderate to severe it might interfere with your test; In our clinic, we do a special test to determine if wax will be a problem,  in addition, the provider can bill for services twice.  DOH recommends wax removal prior to a comprehensive hearing test.  We use very sensitive equipment that if someone has wax in the ear, it will interfere with the test they can be programmed or reprogrammed in other clinics.

Bring a loved one to your appointment to help you make a decision.  Hearing Aid Evaluations provide you with a lot of information.  You might miss a question, your significant other can help you make an important decision.  Audiologists also provide important counseling for the family on this day.

Make sure your hearing aids can be adjusted in other places and that the hearing aid brand is well known.  Visit our section brands.  Those 6 brands +1 are known to be the six leaders in the industry and they can be programmed or reprogramed in other clinics.

A provider must provide you with the counseling needed for your type of hearing loss in addition to servicing your new hearing aids.

Do not be pressured to buy a hearing aid the same day because of a so-called promotion.  This is a sales tactic often used by overzealous salespeople.

Do not buy a hearing aid if you don’t know the model, level of technology and services that you would be getting.

Make sure they offer follow-up visits.  You should see your hearing provider at least 4 times a year and your hearing should be re-evaluated every year or sooner if a problem is suspected.

It is always preferable to purchase hearing aids from an Audiologist who runs their own business and works with the same established providers.  Some companies have a high turnover rate of providers.

We also recommend the purchase of hearing aids from non-profit organizations centers.

Make sure you know the credentials and experience of the person you are working with.  Check their status on the hearing aid dispensers bureau to make sure you are dealing with a licensed provider with a good standing license.

Do not buy hearing aids online.  You need a provider to walk you through the process of learning to hear again, for guidance, services, and counseling. You might find a good deal online but you will have to pay for all other services.  It will be more costly at the end.  In addition, Dispensing Audiologist will recommend the best product that is suitable for your need.

Make sure you are provided with a purchase agreement that outlines the product you purchased (brand, model and level of technology), the type of hearing aid (s), the serial numbers, the price, check for warranty information, trial period also referred as satisfaction period and ask if services are included (for how long?).